lb89 Responsible Gaming — Keep the Fun Safe
Your protection is our highest priority. Enjoy a healthy betting experience through deposit limits, self-exclusion, and time-out breaks.
Our Commitment
lb89 believes that betting and online gaming are enjoyable only when played in a fully controlled and mindful way. As a trusted platform for millions of players in Bangladesh, we are deeply committed to responsible gaming.
On our platform you will find several safety tools that keep you in control at all times. We want you to see gaming as a form of entertainment — not as a financial solution or a way to relieve stress. Whenever you feel that gambling is having a negative impact on your life, our 24/7 live chat support is here for you.
Responsible gaming means knowing your limits, staying within a pre-set budget, and not placing more bets out of frustration after a loss. lb89 is committed to helping every user maintain this awareness.
Key Safety Tools
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately and cannot be increased before the specified time. This is the most effective way to manage your budget.
Time-Out Break
Take a short-term break — suspend your account temporarily for anywhere from 24 hours to 30 days. During this time you cannot place any bets or make deposits, but your account is automatically reactivated once the period ends.
Self-exclusion
Choose self-exclusion for long-term protection. You can exclude yourself from the platform for 6 months, 1 year, or permanently. Once selected, this cannot easily be reversed — it is for players facing serious problems.
Session Time Limit
Decide in advance how long you will spend in each gaming session. When the set time is up, the system will automatically alert you and, if needed, end the session. This is very effective at preventing excessive time spent playing.
Bet History Review
View your complete betting history, win/loss record, and full spending breakdown at any time. Understanding your own patterns is the first step toward responsible gaming.
24/7 Support
If at any moment you feel gaming is getting out of control, contact our 24/7 live chat support in Bengali. Our trained team is always ready to guide you in the right direction.
For those aged 21 and above only. Age verification is our mandatory process.
Age Verification Policy
To register on lb89 and place any kind of bet, you must be at least 21 years old. Gambling by minors is prohibited by law and can have harmful effects on their mental and financial development.
At registration we verify age through a national ID card or passport. If there is any doubt, additional verification documents may be requested at any time. Accounts identified as belonging to minors are closed immediately.
To prevent underage members of your family from accessing this platform, use parental control software on your device and keep your account password secure.
- Mandatory age verification at registration
- Underage accounts closed immediately
- Additional verification in suspicious cases
Warning Signs of Problem Gambling
If any of the following signs apply to you, take a break immediately and seek help.
Feeling the urge to bet more to recover money you have lost
Hiding your betting activity from family or friends, or lying about it
Spending money meant for essential expenses such as rent, food, or education on gambling
Trying to stop betting but failing, or feeling restless when you do
Neglecting work, studies, or family relationships because of gambling
Using borrowed money or funds taken from others to bet
Steps to Protect Yourself
Set a Deposit Limit
Go to your account settings and set a daily or weekly deposit limit. Reducing a limit takes effect immediately; increasing one requires a 24-hour wait.
Activate Time-Out
For a short-term break, choose any period between 24 hours and 30 days. No bets or deposits are possible during this time.
Apply for Self-Exclusion
For a long break or permanent separation, contact us via live chat. Our team will help deactivate your account.
Steps to Get Help
Acknowledge It to Yourself
Admitting that there is a problem is the most courageous step. Honestly assess your betting patterns and financial losses.
Take a Temporary Break
Activate a time-out or self-exclusion on your account. This break will give you the chance to think clearly about your situation.
Contact lb89 Support
Speak in Bengali on our 24/7 live chat. Our team will assist you with complete confidentiality.
Seek Professional Help
If needed, consult a mental health professional or addiction counsellor. Speak openly with family and friends.
Tips for a Healthy Betting Experience
Responsible gaming is not just about following rules — it is a mindset. The habits below will keep your gaming experience positive at all times:
- Set a fixed budget before placing any bets and never go beyond it — not even after a loss.
- Never think of betting as a source of income or a solution to financial problems. It is purely a form of entertainment.
- Avoid betting when you are stressed, angry, or feeling low. Your ability to make decisions is weaker at those moments.
- Set a time limit for each session and never play when you are tired or after drinking alcohol.
- Be happy when you win and stay calm when you lose. Playing continuously to recover lost money never produces good results.
- Spend quality time with family and friends. Gaming can never replace your social life.
- Take regular breaks and honestly review your finances. Keep a record of your monthly betting budget.
Healthy Gaming Checklist
Ask yourself:
- Am I within my pre-set budget?
- Am I playing for fun or to chase losses?
- Is betting affecting my daily life?
- Am I hiding my betting from my family?
- Am I betting with borrowed money?
If the answer to any question is "yes", take a break and contact our live chat.
Support Contact
Contact us for any questions or concerns related to responsible gaming. Our fully confidential and empathetic support team is always ready.
Live Chat
Speak directly in Bengali on 24/7 live chat. This is the fastest way to get help.
Email Support
For detailed written support, email us at: [email protected] — our team will respond promptly.
Emergency Self-Exclusion
For immediate account closure, send "SELF EXCLUDE" in live chat — we will act right away.
Frequently Asked Questions
Stay Safe, Play Happy
Enjoy a responsible betting experience at lb89. Whether it is cricket, slots, or casino — participate safely and in a controlled way.