lb89 Terms and Conditions

These terms and conditions ("Terms") constitute a legal agreement between the lb89 platform and its users ("you" or "user"). By using lb89's website, mobile app, or any digital service, you are considered to have fully agreed to these Terms. If you disagree with any part of these Terms, please refrain from using this platform.

1. General Terms

lb89 is an online betting and gaming platform that provides cricket betting, slots, live casino, and other gaming services for Bangladeshi users. The terms and conditions set out below apply to all services, bonuses, promotions, and user accounts.

• lb89 reserves the right to change these Terms at any time without prior notice.
• If you continue to use the platform after any changes, you will be considered to have automatically accepted the new Terms.
• The Bengali version of these Terms is the final and binding version.
• lb89 operates as a safe and responsible platform, where fair play and the protection of user information are given the highest priority.

2. Account Registration and Verification

A personal account must be created to use services on lb89. You are required to provide accurate and complete information at the time of registration.

2.1 Registration Process

• Each individual may create only one account. Multiple accounts for the same person are prohibited.
• At the time of registration, you must provide your active mobile number and valid identity document details.
• If you register with incorrect or false information, your account may be cancelled at any time.

2.2 Identity Verification (KYC)

lb89 follows a Know Your Customer (KYC) process. You may be asked to submit identity verification documents for withdrawal requests or transactions above a certain limit. These documents may include:

• National ID card (NID) or passport copy
• Recent utility bill or bank statement (as proof of address)
• Proof of ownership of the payment method (where applicable)

3. Eligibility and Age Requirement

The following eligibility conditions must be met to register on the lb89 platform and use its betting services.

• The user must be a resident of Bangladesh.
• You must register under your own name — operating an account on behalf of someone else is prohibited.
• lb89 may request age verification documents at any time if needed.
• Access from restricted regions or countries is prohibited.

4. Deposit and Withdrawal Rules

Financial transactions on lb89 are simple, fast, and secure. We process payments through Bangladesh's popular mobile banking services.

4.1 Deposit

• Accepted payment methods: bKash, Nagad, Rocket.
• Minimum deposit amount: ৳200 (for all methods).
• Deposits are generally credited to the account instantly.
• Using the correct reference number at the time of deposit is mandatory.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal

• Minimum withdrawal amount: ৳500.
• Standard processing time: 10–45 minutes.
• Withdrawal funds will only be sent to the registered payment method.
• Withdrawal requests will not be processed before the bonus wagering requirements are met.
• Large withdrawals may be delayed if KYC verification is not completed.
• lb89 complies with anti-money laundering laws. The right to hold suspicious transactions pending investigation is reserved.

5. Bonus and Promotion Terms

lb89 offers various bonuses and promotional offers from time to time. Accepting these bonuses means agreeing to the following terms and conditions.

5.1 Welcome Bonus

• New users will receive a 100% bonus up to ৳10,000 on their first deposit.
• The wagering requirement for this bonus is 20 times (20x) — meaning you must place bets totalling 20 times the bonus amount before the bonus funds can be withdrawn.
• The welcome bonus can be received only once per user.
• The welcome bonus cannot be combined with any other offer.

5.2 General Bonus Rules

• All bonuses have their own validity period — once the period expires, the bonus funds will be forfeited.
• Specific game restrictions may apply when placing bets with bonus funds.
• lb89 reserves the right to change or cancel any bonus offer at any time.
• If evidence of bonus abuse is found, the bonus on the relevant account will be cancelled.

5.3 VIP Program

lb89's VIP program has three tiers. By playing regularly, you can advance to a higher tier:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

VIP tier benefits may change at any time at lb89's discretion. Cashback is generally added to the account on a set day each week.

6. Betting Rules

The following rules apply when placing bets on lb89. You are requested to read these rules carefully before making any betting decision.

• Once a bet is confirmed, it cannot be cancelled or changed.
• lb89 reserves the right to cancel bets placed at odds that were displayed incorrectly due to a technical error.
• The official result issued by the relevant sports authority will be used to determine the outcome of a match or event.
• lb89 is not responsible for issues arising from internet connection problems during live betting.
• Betting on the same account from multiple devices at the same time is prohibited.
• lb89 reserves the right to set maximum betting limits.

7. Prohibited Activities

The following activities are strictly prohibited on lb89. Violating these rules may result in account cancellation and forfeiture of deposited funds.

• Using the platform for the purpose of money laundering or concealing the source of illegal funds.
• Betting using bots, scripts, or automated software.
• Using multiple accounts to take advantage of bonuses.
• Unauthorised access to another person's account.
• Attempting to hack or intrude into the platform's software or systems.
• Harassing or defrauding other users.
• Participating in match fixing or fraudulent activities.
• Depositing funds using a credit card or third-party payment method.

8. Account Suspension and Closure

lb89 reserves the right to temporarily suspend or permanently close any account in the following circumstances.

8.1 Reasons for Account Suspension

• Violation of these Terms.
• Suspicious transactions or betting patterns.
• Failure to submit KYC documents.
• Failure to cooperate with the security verification process.
• Participation in prohibited activities.

8.2 Voluntary Account Closure

You can close your account at any time by contacting our support team. As part of responsible gaming, the option to self-exclude or set time limits is also available. For more details, visit our Responsible Gaming page.

9. Limitation of Liability

To the maximum extent permitted by law, lb89 accepts no liability for the following:

• Service interruptions caused by internet connection or device issues.
• Technical errors from third-party software or game providers.
• Service downtime due to unforeseen circumstances (natural disasters, cyberattacks, etc.).
• Damage to an account caused by the user's own negligence.
• Financial losses resulting from betting or gaming — betting on this platform carries risk and the possibility of financial loss.

10. Privacy and Data Protection

lb89 stores your personal information with the utmost care. For full details on our data collection, use, and storage policy, please read our Privacy Policy.

• Your personal information will never be sold to third parties.
• Information may be used to provide services and meet legal obligations.
• You can request to update or delete your information at any time.
• lb89 uses cookies — details are available in our privacy policy.

11. Changes and Amendments to Terms

lb89 reserves the right to change, modify, or amend these rules and terms at any time. Changes will take effect as soon as they are published on the website.

• For significant changes, users will be notified via their registered email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• It is recommended to visit this page regularly to stay updated on the latest terms.
• In case of any dispute, the most recent version of the terms will apply.

12. Contact and Support

If you have any questions or comments about these rules and terms, our support team is always ready to help.

• Live Chat: 24/7 support in Bengali — available directly on the website.
• Email: [email protected]
• Hours: 7 days a week, 24 hours a day (BST, UTC+6)

For more information, visit our FAQ page or About Us page. To learn about responsible gaming, see the Responsible Gaming page.